Broadened Horizons
Repair & Testing Service
SvR0490.s
Dhs. 0.00
-
Designed by the Disabled
for the Disabled -
100% Satisfaction
Guarantee -
Lowest Cost Shipping
Quoted in Cart
Repairs performed by a Broadened Horizons / Inclusive Technologies technician, probably the same one that originally built your product, supported by the engineer that designed your item. Every item is thoroughly tested before it is sent back to you.
This service is for assistive technology that Inclusive / Broadened Horizons designs and manufactures. Products from other manufacturers that we sell or drop-ship (for example Ferticare/Fertisonic, Be Adaptive, adapted life jackets and other supplier-shipped items) are not repaired by us. Their warranty service goes directly to the manufacturer: please send us a warranty service request (your name, contact details, order number, a description of the problem, and photos or video) through our Contact Us form, and we will forward it to the manufacturer. This applies to warranty and out-of-warranty repairs alike: for example, all Ferticare/Fertisonic repairs, paid or under warranty, are shipped directly to the factory, and the manufacturer quotes its own repair cost. Large or complex items such as the Liberty bed or wheelchairs have their own process, so please contact us first.
Pricing
- Under Warranty: $0. Items with a manufacturing defect are repaired free of charge (1-year warranty on most items; 90 days on switch-enabled or otherwise modified devices).
- Not Under Warranty: $150 flat repair fee for most items. Covers troubleshooting and technical repairs such as soldering, reassembly and testing. Parts and components are extra.
- Not Under Warranty + Prepaid Return Labels: $180. Same repair as above, plus prepaid ground shipping labels covering up to $15 each way. We email you the label to print and ship your item to us.
If an item is much more complicated (closer to 2 hours of work) or is not cost-effective to repair, we will contact you before going further.
Want an estimate first?
Send us photos or a short video showing what is wrong, and describe the problem in as much detail as you can. We'll give you a rough estimate, though we can't know exactly until we open it up and troubleshoot it. Send them through our contact form or call 
. We are generally available 10 AM to 6 PM Eastern.
Shipping your item
Include a note describing the problem, your name, return shipping address, phone number and your order number.
Address for Inclusive Technologies (Broadened Horizons Repairs)
Ship to Mandi c/o Inclusive [your order #]
2145 Cape Way N Fort Myers FL, 33917 USA
Third-party products: please don't ship them to us. Submit a warranty service request first and we will send you the manufacturer's shipping instructions.
Description
Repairs performed by a Broadened Horizons / Inclusive Technologies technician, probably the same one that originally built your product, supported by the engineer that designed your item. Every item is thoroughly tested before it is sent back to you.
This service is for assistive technology that Inclusive / Broadened Horizons designs and manufactures. Products from other manufacturers that we sell or drop-ship (for example Ferticare/Fertisonic, Be Adaptive, adapted life jackets and other supplier-shipped items) are not repaired by us. Their warranty service goes directly to the manufacturer: please send us a warranty service request (your name, contact details, order number, a description of the problem, and photos or video) through our Contact Us form, and we will forward it to the manufacturer. This applies to warranty and out-of-warranty repairs alike: for example, all Ferticare/Fertisonic repairs, paid or under warranty, are shipped directly to the factory, and the manufacturer quotes its own repair cost. Large or complex items such as the Liberty bed or wheelchairs have their own process, so please contact us first.
Pricing
- Under Warranty: $0. Items with a manufacturing defect are repaired free of charge (1-year warranty on most items; 90 days on switch-enabled or otherwise modified devices).
- Not Under Warranty: $150 flat repair fee for most items. Covers troubleshooting and technical repairs such as soldering, reassembly and testing. Parts and components are extra.
- Not Under Warranty + Prepaid Return Labels: $180. Same repair as above, plus prepaid ground shipping labels covering up to $15 each way. We email you the label to print and ship your item to us.
If an item is much more complicated (closer to 2 hours of work) or is not cost-effective to repair, we will contact you before going further.
Want an estimate first?
Send us photos or a short video showing what is wrong, and describe the problem in as much detail as you can. We'll give you a rough estimate, though we can't know exactly until we open it up and troubleshoot it. Send them through our contact form or call . We are generally available 10 AM to 6 PM Eastern.
Shipping your item
Include a note describing the problem, your name, return shipping address, phone number and your order number.
Address for Inclusive Technologies (Broadened Horizons Repairs)
Ship to Mandi c/o Inclusive [your order #]
2145 Cape Way N Fort Myers FL, 33917 USA
Third-party products: please don't ship them to us. Submit a warranty service request first and we will send you the manufacturer's shipping instructions.
F.A.Q
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
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Let customers speak for us
I’ll write something later, I’m still learning to work it efficiently.
Excellent
Excellent
Excellent
This is at least the second of this model. My daughter has a power chair and uses it to get more time to use her iPad.
Excellent
Excellent
Excellent
My son was paralyzed in an atv accident Aug 2020. He is 6'3" and 250. His injury is c6-c7. He feels so free and relaxed in the water but nobody had anything but regular life jackets so we would have to add a pool noodle to support his head and neck and a square flat float to hug in front. We also had a problem because he isn't a small man. Nothing that would allow his arms free so he could get some exercise. This life jacket has helped a lot. There are a few tweaks with the neck and crotch straps. If they weren't tight enough in the crotch area then his head could slip lower even though we had the neck piece as secured as we could. But the crotch straps when tightened too much they would be a little irritating and cause Autonomic Dysreflexia. I think I will try adding a pad of some sort around the straps. That was the only issue other than the cost, but we would pay anything to see that smile on his face! Now we just need to buy a pool for our own backyard so we don't have to go on vacation to swim. Thank You! I would highly recommend this life jacket. From a very happy mom that cried with happiness to see her son in a pool and able to move around.
Excellent
I use it today for the first time. My son love it!
My husband who had been diagnosed with Bulbar ALS disease for 2 years at the age of 63 had all his symptoms reversed with Ayurveda medicine from naturalherbscentre. com after undergoing their ALS/MND natural protocol, he no longer requires a feeding tube. God Bless all Lou Gehrig’s disease Caregivers. Stay Strong, take small moments throughout the day to thank yourself, to love your self, and pray to whatever faith, star, spiritual force you believe in and ask for strength. I can personally vouch for these remedy but you would probably need to decide what works best for you.
All is ok
I used a comfort carrier @ Disney and lost the case
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