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United Kingdom VAT Relief on Products and Services for Disabled People

Disabled UK citizens do not pay VAT when you buy Broadened Horizons equipment designed solely for disabled people or adapted for your use.

VAT is a tax that you pay as a consumer when you buy goods and services in the European Union (EU), including the United Kingdom. In the UK the standard rate for VAT is 17.5 per cent.

Disabled people don't have to pay VAT when they buy equipment that has been "designed solely for disabled people", or on the adaptation of equipment so they can use it.

Also, VAT is not charged on certain services provided to disabled people, including some building work to adapt a disabled person's home and the hire of disability equipment like wheelchairs. 

Goods and services on which you don't have to pay VAT are often referred to as 'zero-rated' or 'eligible for VAT relief'. In other words, the rate of VAT that is charged on them is zero.

The rules about VAT reliefs for disabled people are complex. Not everything that is supplied to disabled people is zero-rated for VAT.

Who is eligible for VAT relief

VAT law states that you must be 'chronically sick or disabled' to qualify for VAT relief.

A person is 'chronically sick or disabled' if they:

  • have a physical or mental impairment that has a long-term and severe effect on their ability to carry out everyday activities
  • have a condition that doctors treat as a chronic sickness (like diabetes, for example) or
  • are terminally ill

A person with a temporary injury like a broken leg would not qualify, nor would a frail older person who was otherwise well and non-disabled.

A product or service must also be supplied for the 'personal or domestic use' of a chronically sick or disabled person to qualify for zero-rating.  Things not covered by this include:

  • products and services used for business purposes
  • products made widely available for a group of people to use
  • products and services supplied to people who are staying or living in a hospital or nursing home, as part of their medical or surgical treatment or with any form of care

Products that are eligible for VAT relief

Some examples of products that are zero-rated for VAT are:

  • wheelchairs
  • some medical and surgical appliances - like artificial limbs, for example
  • electrically or mechanically adjustable beds
  • chair or stair lifts
  • computer software or hardware designed specifically for disabled people
  • gadgets and devices that are designed solely to make everyday tasks easier for disabled people, like kettle tippers
  • vehicles that have been adapted for use by a disabled wheelchair or stretcher user

Services that are eligible for VAT relief

Services that are eligible for zero-rating include:

  • the servicing, maintenance and installation of disability equipment
  • adaptation work on equipment or appliances so a disabled person can use them
  • some building alterations to a disabled person's home
  • the hire of qualifying disability equipment

How VAT reliefs work

Before you pay for any product or service, check that it qualifies for zero-rating and that the supplier is registered for VAT.

When you buy a zero-rated product or service, you may have to sign a form declaring that you have a chronic illness or disability and what it is. You must also declare that the product or service is for your own 'personal or domestic use'. The supplier should have copies of this form.

You can then buy the product or service at a price that excludes VAT. You don't have to pay VAT and then reclaim it from the government - it will be taken off the purchase price before you pay.

You can find an example of the declaration form in the 'VAT reliefs for disabled people' notice on the HM Revenue & Customs website.

  • Read the 'VAT reliefs for disabled people' notice on the HM Revenue & Customs website (opens new window)

    More information

    You can find out more about VAT reliefs for disabled people on the HM Revenue & Customs website. If you cannot find the answer to your questions there, you can call their Charities Helpline, which covers VAT reliefs for disabled people. Telephone: 0845 302 02 03
    Visit the HM Revenue & Customs website for more information about VAT reliefs for disabled people (opens new window)

  • Download, Print, Sign, Scan & E-Mail or Fax to Us

    (We Will Include the Declaration below from Section 10 with Shipping Documents but cannot guarantee how UK customs handles or honors this form - refer to Group 14 of Schedule 5 to the Value Added Tax Act 1983 )

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